Shipping
Ready to Ship
These are skeins that are currently in stock. They will ship to you within 3 business days.Dyed to Order
These are skeins that are custom dyed for you. After you place your order, we will dye your chosen colorways on the bases of your choice. Once the skeins are dry, they will be packed up and shipped to you. This will usually be within 3 to 4 weeks from time of order.
...
Domestic Shipping (USA)
Once you place your order, we will ship "Ready to Ship" items within 3 business days. Skeins that are "Dyed to Order" may take 3-4 weeks to ship, as they are custom dyed for you.
All packages ship via USPS, unless otherwise noted. Packages shipped via USPS are insured for $50 - this insurance applies to any damage to the package's contents in the shipping process. The insurance does NOT apply to packages that are lost or stolen after being scanned as "delivered" by a postal worker.
Once we drop the package off at the post office, we cannot control how long it takes to deliver it. We are not responsible for any packages that are lost or stolen after being scanned as "delivered" by a postal worker. If you are concerned that someone may steal your package from your doorstep, please let us know in your purchase comments. In these cases, we will write a note on the package instructing the postal worker not to leave the package in front of your door. Alternatively, we will be happy to add signature confirmation to your package for a small fee (US$2.30 per package).
International Shipping (Outside of USA)
Once you place your order, we will ship "Ready to Ship" items within 3 business days. Skeins that are "Dyed to Order" may take 3-4 weeks to ship, as they are custom dyed for you.
All packages ship via USPS, unless otherwise noted. In accordance with US laws, all packages will have total value of yarn on customs forms. We are not responsible for any taxes or tariffs that may be due once your package arrives.
Once we drop the package off at the post office, we cannot control how long it takes to deliver it. Typically, our packages take between 1-3 weeks to arrive at their international destinations, but your package may take more or less time. We are not responsible for any packages that are lost or stolen. If you would like to send your package through registered mail, please contact us and we will give you a price quote for shipping (the registered mail fee varies by destination country).